BRANDING & CREATIVE

Empower Your Online Presence with Expert Ecommerce Solutions!

Why BRANDING & CREATIVE

With the rise of technology and internet, the number of people shopping online has significantly increased and it has become imperative for businesses to provide an online sales channel to its customers. Ecommerce allows businesses to offer a broader range of products to its customers without the physical limitations of a brick-and-mortar store.

Online stores remain accessible round the clock enabling customers to shop at their convenience, hence leading to increase sales opportunities. They allow businesses to expand their potential market and reach customers worldwide. Overall, ecommerce allows businesses to increase their revenue and reduce operating costs, thereby, leading to higher profit margins

Solutions & Services

Setup

Platform Identification
Platform Onboarding
Brand Store
Product Listing
Catalog Management
Product Content Tagging

Establishing an ecommerce business involves development of a digital platform where customers can browse, purchase and pay for products or services through a website or mobile application. Businesses have the option to set-up their unique online store or choose to become part of established marketplaces such as Amazon, Flipkart, Myntra and similar platforms.

With our niche expertise, we can help businesses to evaluate and identify right platforms for their ecommerce store. Furthermore, we offer comprehensive support in the store setup process by handling the onboarding procedures, managing product listings, establishing brand stores, creating product catalogues and appropriately tagging the different product categories and products.

Operations

Inventory Management
Listing Optimization
Ratings & Review Management
Sales Performance Monitoring
Product Discovery

Ecommerce operations include the various processes involved in running an online business or ecommerce platform. It covers everything from selling products to managing inventory, order fulfilment, customer service and many others. Efficient and effective ecommerce operations are critical to the success of an online business, so that they can deliver a seamless customer experience.

By leveraging a right mix of technology, people and industry best practices, we can help ecommerce businesses in effectively managing their online operations. Our approach is focused on reducing errors while enhancing the overall customer experience. We can also help you in handling customer reviews and feedback, fostering transparency and trust, consequently influencing the decision of potential buyers.

Operations

Inventory Management
Listing Optimization
Ratings & Review Management
Sales Performance Monitoring
Product Discovery

Promotions

Display Ads
Sponsored Ads
Coupons Management
Off-Site Paid Promotions

Ecommerce promotions encompasses promotional activities and strategies specifically tailored for ecommerce businesses or online stores. This digital marketing approach aims to generate traffic for an ecommerce store by placing ads on search engines, social media platforms or other websites. It also includes paid promotions on the established marketplaces where the ecommerce store is listed.

Executing successful ecommerce promotion campaigns require a thorough understanding of your target audience and the keywords. Our team of experts can partner with you to deploy effective targeting strategies and drive qualified traffic to your ecommerce store, ultimately resulting in increased sales. We can help in areas such as display ads, sponsored ads, product search, coupon codes, loyalty programs, retargeting ads and many such activities.

The Digi Sharks Advantage

End-to-end Services

We provide comprehensive and integrated solutions that cover setup, operations, promotions and ongoing support for your ecommerce stores. The solutions can be customized per the client needs

Experience & Expertise

Proven track record of working with ecommerce businesses, with a niche expertise in ecommerce technologies and marketplaces including Shopify, WooCommerce, Amazon, Flipkart, Myntra, etc.

Data and Insights

Strong acumen in analyzing and interpreting customer data providing valuable insights into consumer behavior, preferences and trends. These insights can be further utilized to enhance cross-selling and up-selling initiatives

Innovation & Adaptability

Committed to demonstrate innovation and staying up to date with industry trends and latest ecommerce best practices. We can quickly adapt to the changing dynamics within the field

Frequently Asked Questions

What is Ecommerce?

Ecommerce refers to the buying and selling of goods or services through online channels using the internet. It uses online stores, payment gateways, digital marketing to facilitate transactions

Why is Ecommerce important for businesses?

Ecommerce offers a global reach, 24/7 availability, cost-effectiveness and the ability to target a larger customer base with personalized communications. It also enhances customer experience leading to higher customer retention

What platforms can I use to setup my Ecommerce store?

Multiple platforms are available in the market including Shopify, WooCommerce, BigCommerce and custom solutions. Each platform offers different sets of features and levels of customization

Should I setup my own Ecommerce store or get my business listed on established marketplaces like Amazon and Flipkart?

The decision to have your own ecommerce store or listing on established marketplaces depends on your business goals, resources, and preferences. Some businesses choose to do both, utilizing the advantages of each approach

Are Ecommerce stores secured for my customers?

Any Ecommerce businesses should use secure payment gateways, SSL certificates and follow data protection regulations and cybersecurity best practices. Compliance to this ensures security to customers

How can I drive traffic to my Ecommerce store?

You can drive traffic to your store through different digital marketing strategies including search engine optimization, social media marketing, email marketing, paid advertising and others

How can I offer discounts on my Ecommerce store?

You can offer percentage discounts, use coupon codes, offer flash sales or bundle deals to promote your products through discounts

What payment options should I offer to customers?

Offer a variety of payment options to cater to different customer preferences – credit cards, debit cards, digital wallets, UPI, bank transfers and cash on delivery

What is the role of customer reviews in Ecommerce?

Customer reviews build trust and credibility, and have the ability to influence the consumer buying decision. Positive reviews can influence purchase decisions, while negative reviews provide insights for improvements

What are the key metrics to track for Ecommerce performance?

Key metrics to track Ecommerce business performance are Conversion rate, Average order value, Customer lifetime value, Cart abandonment rate, Return on advertizing spend, etc.